O'Reilly logo

Making it Work at Work: A Guide to Career Development and Fulfillment (Collection) by Alan Lurie, Kevin Elko, Edward G. Muzio, Deborah J. Fisher, Erv Thomas, Gregory Shea, Robert E. Gunther

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Listen Up: Effective Listening

In the previous chapter, “Who Needs You?,” we discussed the value and power of teamwork—that by working in a team, we promote diversity, and that embracing those with different temperaments and inclinations ensures that all aspects of a project are addressed. As noted, to effectively communicate within a diverse team, we must develop three essential skills:

1.   Respect

2.   Persuasion

3.   Listening

These are all core skills, and each one is worthy of separate in-depth study. The respect we show others is a key to building meaningful relationships. And the ability to persuasively present our own point of view is essential for success. What about listening, though? At first, listening hardly even seems to fit ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required