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Making IT Count by Peter Petherbridge, Leslie Willcocks, Nancy Olson

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Plotting the course:where we need to be

‘If you don't know where you are going, any road will do’. Ancient Chinese Saying.

‘The trigger point is articulation of a business issue or opportunity which, if successfully addressed, would radically advance the achievement of vision and strategy. If there is no new idea associated with IT investment, then the most that can be expected is that some existing business idea will operate a little more efficiently as old technology (or IT provider) is replaced by new’. David Feeny, Templeton, Oxford.

‘We must stop thinking about IT from a cost point of view, and start thinking about delivery and results. ...

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