The theory about difficult decisions may seem fine. We understand the interrelationship between clarity, conviction, courage and communication and we know how to analyse a problem, but what next? How do we embed the ability to take difficult decisions well and then do that consistently in a demanding and exposed role?
We all have some natural strengths when taking difficult decisions: it is applying those skills successfully and consistently which is the stretch. We all find some aspects of decision-making more difficult. Addressing those aspects can include:
observing others and seeing what works for them;
experimenting with different approaches and seeing what works ...