Make Waves: Be the One to Start Change at Work and in Life

Index

A

Accenture, 27, 77, 92, 99, 109, 117, 125, 128, 158, 170–173

acceptance, desire for, 29

accomplishment

mind-set for, 21–22

sense of, 15

accountability, 5, 23–25

entitlement vs., 23–24

influence and, 135–136

“It’s not my job” vs., 27

lack of, 19

taking responsibility and, 28

in teams, 106

view of change and, 38–39

ACP International, 196

action, 216

assumptions preventing, 25–26

bias for, 5, 81–83

criticism vs., 124–125

fear and, 19–22

intentions vs., 24

perfectionism and, 81, 94–96

research vs., 81

resistance and, 44

waiting for others’, 16

adaptability, 31, 41

advertising, 59–61

advisors, 26, 27

Advisors, 160, 161

Advocates, 160

Affluent Society, The (Galbraith), 35

Alliance Data Retail Services, 93, 98, 116, 153, 188–189

Amazon, 36, ...