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resources

Books

The following are just a few of the books that will help you create the kind of work environment where employees feel recognized. Some focus on inherent recognition, some provide fun ideas that will spur your creativity, and others teach the specifics of goal setting and measurement—important elements of recognition.

For Managers

Building a Habit

Ventrice, Cindy. Recognition Strategies That Work. Santa Cruz, CA: Potential Unlimited Publishing, 2007. The companion guide to Make Their Day! that helps build strong recognition skills and habits.

Leadership Principles

Buckingham, Marcus, and Curt Coffman. First, Break All the Rules: What the World’s Greatest Managers Do Differently. New York: Simon & Schuster, 1999. A ...

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