Acknowledgments

After reading a book titled Make Difficult People Disappear, you might surmise that there’s a great many difficult people in my world to thank for the inspiration. Quite the opposite is true. While the author of any book puts the actual pen to paper, it is always the multitude of friends, family, colleagues, clients and even strangers who influence the content. Life always provides the lessons that we can’t begin to fabricate without our shared experiences and the wisdom gained from those times of triumph and turmoil.

There are many to thank for the examples they’ve provided, experiences they’ve enhanced, and guidance they so graciously added to this work. Although only a few are mentioned by name, many others of you know who you are. First and foremost, gratitude goes to those I might call my cheering section. They are the ones who noticed when I was being difficult and loved me or cheered me on anyway. Consistent doses of friendship and guidance were shared by Ron Karr, Terry Brock, Matt Holt, Imad Raad, Jeffrey Gitomer, Christine O’Neil, Sabrina VanNess, Claire Evans, and Kathy Potts. Each team member at Hudson Booksellers and John Wiley & Sons, especially my talented and kind editors, Adrianna Johnson and her partner in crime Susan Moran, have provided unending guidance and thought-provoking feedback that always seemed to land in a way that conveyed respect and caused me to strive to be better. All of my training and coaching clients have inspired me to learn ...

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