Chapter SevenYes, We Can Agree on Ethics

“Some great minds think alike.”

—Mark Pastin

SITUATION #9 Private Interests

The CEO of a publicly traded company was grappling with the following problem. The company developed software for business applications and had a history of consistent earnings. The model for selling the company’s software was that the software would be provided to value-added resellers who then sold the software to customers along with a service and support package. A unit of the software package was considered sold when the reseller sold the unit to a customer. The reseller had the right to return units to the company if they had not sold before an updated edition appeared.

The problem was that one iteration of the product was ...

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