Chapter 7. Mail Merge

Email has long been recognized as a true killer app—and it’s a vital communication tool for workgroups of any size. Although individuals send email all the time, a mass email capability is advantageous in many situations, especially where workgroups are concerned. One advantage of a Web application–based emailer versus individual email clients is that a history of all sent email is maintained. Another plus is that email can be sent to dynamically created groups.

The Mail Merge application allows workgroups to search for a group of recipients or to email a series of individuals. If the user chooses to send to a selected group, those recipients’ email addresses are listed in the BCC field of the email. The email can be composed ...

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