The Missing Credits

About the Author

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David Pogue (author, illustrator) is the tech critic for Yahoo Finance (yahoofinance.com), the world’s biggest business publication. It’s a job for which he was groomed by 13 years of writing the weekly tech column for The New York Times.

He’s also a monthly columnist for Scientific American, a four-time Emmy-winning correspondent for CBS News Sunday Morning, the host of several NOVA miniseries on PBS, and the creator of the Missing Manual series. He’s written or cowritten more than 100 books, including dozens in this series, six in the For Dummies line (including Macs, Magic, Opera, and Classical Music), two novels (one for middle-schoolers), The World According to Twitter, and three books of essential tips and shortcuts: Pogue’s Basics: Tech, Pogue’s Basics: Life, and Pogue’s Basics: Money. In his other life, David is a former Broadway show conductor, a magician, and a funny public speaker. He lives in Connecticut with his wife, Nicki, and three awesome children.

You can find a complete list of David’s columns and videos, and sign up to get them by email, at authory.com/davidpogue. His website is www.davidpogue.com. He welcomes feedback about his books by email at david@pogueman.com.

About the Creative Team

Julie Van Keuren (editor, indexer, layout) spent 14 years in print journalism before deciding to upend her life, move to Montana, and live the freelancing dream. She now works as an editor, writer, indexer, desktop publisher, and all-purpose editorial problem-solver for a variety of awesome clients. She and her husband have two teenage sons. Email: little_media@yahoo.com.

Judy Le (proofreader, fact-checker) is an editor based in Virginia, where she lives with her husband and their son. In her spare time she pursues interests with great fervor just before dropping them entirely.

Kellee Katagi (proofreader) has devoted most of her 20-plus-year writing and editing career to covering fitness, nutrition, travel, and outdoor sports. A former managing editor of SKI magazine, she now smiths words from her Colorado home, where she lives with her husband and three kids. Email: kelkatagi@gmail.com

Phil Simpson (book designer) runs his graphic design business from Southbury, Connecticut. His work includes corporate branding, publication design, communications support, and advertising. In his free time, he is a homebrewer, ice cream maker, wannabe woodworker, and is on a few tasting panels. Email: phil.simpson@pmsgraphics.com.

Acknowledgments

Over the years, over the many editions of this book, many friends and colleagues have contributed enthusiasm, expertise, and even prose to this book’s editions. They include Zachary Brass, Kirill Voronin, Dan Pourhadi, Rich Koster, J.D. Biersdorfer, Teresa Noelle Roberts, Ben Waldie, Brian Sawyer, and Lesa Snider.

I owe debts of thanks to O’Reilly’s Missing Manuals editor-in-chief, Nan Barber; Apple’s Colin Smith and Bill Evans for going beyond the call of duty to chase down tweaky tech answers; to sharp-eyed proofreaders Kellee Katagi and Judy Le; to my assistant Jan Carpenter, whose help made my survival possible; and to Julie Van Keuren, whose Missing Manual role over the past decade has grown from humble copy editor to full-blown editorial and design factory.

I also wish I could send out an “I Made the Book Better!” T-shirt to every reader who ever took the time to write with corrections, suggestions, tips, and tricks. And thanks, as always, to David Rogelberg for believing in the idea.

Above all, this book owes its existence to the patience and affection of Nicki, Kelly, Tia, and Jeffrey. They make these books—and everything else—possible.

—David Pogue

About The Missing Manuals

Missing Manuals are witty, well-written guides to computer products that don’t come with printed manuals (which is just about all of them). Each book features a handcrafted index; cross-references to specific page numbers (not just “see Chapter 15”); and an ironclad promise never to put an apostrophe in the possessive pronoun “its.”

Also by David Pogue:

  • iPhone: The Missing Manual

  • David Pogue’s Digital Photography: The Missing Manual

  • Windows 10: The Missing Manual

  • Pogue’s Basics: Tech

  • Pogue’s Basics: Money

  • Pogue’s Basics: Life

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