16. Chatting in Text, Audio, and Video
Chatting with iChat
In these hyperconnected times, people still talk on the phone a lot because having a direct conversation with someone is the easiest and fastest way to resolve a problem, set up a get-together, or get an answer to a question. However, people use the phone a lot less often than they used to because many people consider a phone call to be a major interruption (which explains why we so often get a person’s voice mail when we call).
Email has become the most popular of the Internet services because it’s nearly universal (if you’re on the Net, you almost certainly have an email account), and it solves the interruption problem: When someone receives your message, he or she can then read it ...
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