Mac OS X 10.4 Tiger: Visual QuickStart Guide

The AppleCare Channel

Sherlock’s AppleCare channel (Figure 43) is your direct connection to Apple’s Knowledge Base of information about Macintosh computers and software. It’s a great place to learn more about your hardware and the Mac OS.

Figure 43. Sherlock’s AppleCare channel.

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To search the AppleCare Knowledge Base

1.	Open the AppleCare channel (Figure 43).
2.	Enter a search word or phrase in the Topic or Description box near the top of the window.
3.	Click the magnifying glass button to start the search.
4.	After a moment, search results begin to appear. Click an item in the list to display its document in the bottom ...