Chapter 9. Lync 2013 Monitoring and Reporting

In this chapter, we will cover the following topics:

  • Installing Lync 2013 monitoring reports
  • Selecting the right kind of report
  • Call Diagnostic reports
  • Media Quality Diagnostic reports
  • Call Leg Media Quality report
  • Lync 2013 with System Center 2012 R2 Operations Manager
  • Configuring a watcher node and synthetic transactions

Introduction

Lync Monitoring is not mandatory, but it is a vital part of any deployment, to analyze and troubleshoot errors and trends (this is especially true if we are going to deploy Enterprise Voice). Using the data available through monitoring, it is possible to take design decisions and fix errors in a deployment. Monitoring Reports include reports such as user activity, conference ...

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