Chapter 6. Designing a Lync Solution – The Overlooked Aspects

In this chapter, we will cover the following recipes:

  • Meeting your users' expectations
  • User training
  • Gathering users' requirements
  • Weighing up around Lync virtualization
  • Network readiness – introduction
  • Defining personas for the network
  • Defining sites for the network
  • Network readiness – review and analyze results

Introduction

Microsoft Lync Server 2013 is the sixth generation of an increasingly popular universal communications and collaboration platform. It provides real-time communication and collaboration features such as presence, instant messaging, native Voice over IP audio and video calling, conferencing, application and desktop sharing; Lync also serves as a full PBX and telephony replacement ...

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