Book description
NEW EDITION, REVISED AND UPDATED Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies—from A to Z—that managers can use to address their employees’ real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love ’Em or Lose ’Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.Table of contents
- Cover Page
- Title Page
- Copyright Page
- Dedication
- Contents
- A Proven Approach to Leading
- How to Read This Book
- 1 Ask What Keeps You?
- 2 Buck It Stops Here
- 3 Careers Support Growth
- 4 Dignity Show Respect
- 5 Enrich Energize the Job
- 6 Family Get Friendly
- 7 Goals Expand Options
- 8 Hire Fit is It
- 9 Information Share It
- 10 Jerk Don’t be One
- 11 Kicks Get Some
- 12 Link Create Connections
- 13 Mentor be One
- 14 Numbers Run Them
- 15 Opportunities Mine Them
- 16 Passion Encourage It
- 17 Question Reconsider the Rules
- 18 Reward Provide Recognition
- 19 Space Give It
- 20 Truth Tell It
- 21 Understand Listen Deeper
- 22 Values Define and Align
- 23 Wellness Sustain It
- 24 X-ers and others Handle with Care
- 25 Yield Power Down
- 26 Zenith go for It
- Calling All Managers of Managers
- Notes
- Acknowledgments
- Index
- About the Authors
- Beyond the Book
Product information
- Title: Love 'Em or Lose 'Em, 5th Edition
- Author(s):
- Release date: January 2014
- Publisher(s): Berrett-Koehler Publishers
- ISBN: 9781609948863
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