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Love 'Em or Lose 'Em, 4th Edition by Sharon Jordan-Evans, Beverly Kaye

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Chapter 10JERK Don’t Be One

I know one department that kept losing talented people, one after the other. It was no mystery, really. The manager was a complete jerk.

—A.J.

—WARNING—

If this book landed on your desk with a bookmark here, pay attention!

People cautioned us not to write this chapter, or at least not to use this title. But to avoid this topic is to avoid discussing a primary reason why people leave their jobs. If employees don’t like their bosses, they will leave even when they are well paid, receive recognition, and have a chance to learn and grow. In fact, disliking the boss is one of the top causes of talent loss. Take a look at this exit interview:

Interviewer: Mathew, why have you decided to leave the organization? I know that ...

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