Chapter 9INFORMATION Share It

I never felt like I was really a part of the organization. . . . I mean, I often read about what we were doing in the news!

—A.J.

We live in an information age. Powerful new businesses exist solely for the purpose of leading you to the information you want. That reality has changed people’s attitudes toward sharing or hoarding information.

The Web will change relationships with employees. We will never again have discussions where knowledge is hidden in somebody’s pocket. You will have to lead with ideas, not by controlling information.

—Jack Welch, former CEO, General Electric

Jack Welch’s prediction has come true.What if you don’t share information?

First: It’s hard for you to do your best without good information. ...

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