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CHAPTER 4

Measurement

Measurement takes into consideration qualitative and quantitative performance and provides individuals and organizations with guidance and critical feedback. The type of measures that you put in place at an organizational level send a strong signal of what is important and where people should focus their passion and energy.

The first recorded game of baseball was played in New York in 1846. But the sport didn't really catch on until an English transplant named Henry Chadwick came along. One of the country's first sportswriters, Chadwick delivered baseball coverage for the New York Clipper that helped make the game “America's ...

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