Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want

Appendix 5B. Supply chain relationship inhibitors

Source Barratt, Mark A. (2002)

STRATEGIC
103	Mechanistic relationship behaviour
125	Poor strategic relationships
TACTICAL
84	Adopting a ‘customer’ mentality
85	Commercial pressures
90	Forecast driven DC
94	Increasing competitive environment
95	Information exchange accuracy
96	Information overload
98	Joint initiative resources
100	Lacking senior management commitment and support
105	Not sharing future production plans
106	Panic-buying behaviour
107	Perceived supplier performance
109	Poor personal relationships
112	Role of EPOS
113	Short-term focus
116	Timeliness of information exchange
118	Collaboration slippage
OPERATIONAL
86	Cost-focused ...