The three tenets of the new agenda

People are fundamentally different from capital and technology, and the shift of sources of competitive advantage across these resources has profound implications for the organizations in which we work. If we place people at the centre of sustained competitive advantage then we have to take full account of the fundamental characteristics of human capital.

What are these fundamental characteristics? What separates us from money or machines, and what are the implications of these differences? My view of this comes essentially from the perspective of an individual psychologist and from my experience in organizations. For me the question of time is crucial, both because we humans operate in time with the past, ...

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