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Living Service: How to Deliver the Service of the Future Today by Mohi Ahmed, Marc Silvester

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Part 2. Body Agenda 2 – Change the Game Karada

Body Karada

In human beings, the body is the physical part that enables us to act on the mind’s decisions using energy from the soul. The same is true in our concept of living service.

This part consists of the physical structure of people, processes and technologies that allows a customer’s needs to flow to provide a service outcome. How easily and accurately this flow occurs and how appropriately the Body responds to it is inextricably linked with both the Mind and the Soul.

The organization of the Body must be aligned to allow the flow of ...

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