Part 1. Mind In summary Kokoro

Mind Kokoro

In humans, the mind orchestrates our actions. It is the control centre, where we analyze situations and make decisions. The same is true in our model of living service.

The Mind is what makes everything work. It is the function that sets direction and develops strategy. It identifies what is important for the organization, and for everyone in the organization.

Just as with human beings, it is inextricably linked with both the Body and the Soul. The Mind controls the synthesis of people, technology and processes which makes up living ...

Get Living Service: How to Deliver the Service of the Future Today now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.