For Further Reading
Adler, Ronald B., and Neil Towne. Looking Out/Looking In (7th edition). Fort Worth, Texas: Harcourt Brace Jovanovich Publishers, 1993.
Axtell, Roger E. Gestures: The Do's and Taboos of Body Language Around the World. New York: John Wiley & Sons, Inc., 1991.
Burley-Allen, Madelyn. Listening: The Forgotten Skill (2nd edition). New York: John Wiley & Sons, Inc., 1995.
Caputo, John S., Harry C. Hazel, and Colleen McMahon. Interpersonal Communication: Competency Through Critical Thinking. Needham Heights, Massachusetts: Allyn and Bacon, 1994.
Carliner, Saul. Training Design Basics. Alexandria, Virginia: American Society for Training ...
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