Book description
Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to develop vital listening skills and includes a step-by-step training guide, sample half-, full-, and two-day agendas, classroom handouts, tools, assessments, and ready-to-use PowerPoint(TM) slides. A CD-ROM is included.
Note: CD-ROM is not available for this Title.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- Preface
- Chapter 1 - Introduction: How to use this Book Effectively
- Chapter 2 - Assessing the Needs of LEARNERS
- Chapter 3 - Designing Interactive Training
- Chapter 4 - Facilitating Listening Skills Training
- Chapter 5 - Evaluating and Improving Listening Skills Training
- Chapter 6 - Individual and Small-Group Sessions
- Chapter 7 - Half-Day Session
- Chapter 8 - Full-Day Session
- Chapter 9 - Multi-Day Session
- Chapter 10 - Content Modules
- Chapter 11 - Assessments and Training Instruments
- Chapter 12 - Structured Experiences
- Appendix Using the Compact Disc
- For Further Reading
- About the Author
- Index
Product information
- Title: Listening Skills Training
- Author(s):
- Release date: April 2008
- Publisher(s): Association for Talent Development
- ISBN: 9781562865023
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