Linkage Inc's Best Practices in Leadership Development Handbook, 2nd Edition

CHAPTER THIRTEEN

MACY’S

This chapter outlines a strong approach for building and implementing development programs for leaders at all levels.

Macy’s, one of the most successful fashion retailers in the United States, owns and operates more than 850 Macy’s and Bloomingdales stores in forty-five states, the District of Columbia, Guam, and Puerto Rico. It also operates macys.com and bloomingdales.com. With 182,000 employees, sales totaled $26.3 billion in 2007.

Despite the organization’s powerful brand, department store retailing as a whole is under significant pressure to find its way back into the hearts and wallets of shoppers who now ...