In Practice: Team Restart
We first met Chris Sterling and Brent Barton when they worked as senior consultant and CTO, respectively, at a company in Seattle. Together they formed and sold a startup. Both have gone on to perform exceptional work for other organizations. In this story, Chris and Brent describe a liftoff with an unusual purpose that took place after the work began. The pair planned a liftoff to restructure several teams that contributed to the same product line. As you read the story, watch for the critical role the facilitators played in attending to human dynamics as the event unfolded.
Their experience illustrates several outcomes of an effective liftoff. Everyone heard others’ perspectives and concerns. Team members understood ...
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