O'Reilly logo

Life Coaching, 2nd Edition by Windy Dryden, Michael Neenan

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 6

Dealing with criticism

 

 

 

Introduction

‘You're hopeless!’ How would you cope if someone said that to you? Get angry, verbally or physically lash out, agree with the person, become depressed and withdrawn, feel hurt and sulk or, with poise and coolness, ask for clarification (‘When you say “you're hopeless”, what do you mean by that specifically’)? Why is it that criticism can bounce off you one day then apparently crush you the next? When we see people for coaching, one of the things that most of them ask us is how to handle and respond to criticism constructively (for example, ‘When my boss starts ticking me off, instead of listening I keep thinking “drop dead”. Why can't I focus on what he's saying to me? There's usually some ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required