Chapter 1
Dealing with troublesome emotions
Introduction
Samantha enjoyed her job as a sales rep and had worked for the same company for five years. Despite her considerable experience in the job, she still felt intense bouts of anxiety when giving presentations or meeting new and important customers: ‘This should not be happening to me after five years in the job.’
Raymond liked to see himself as calm and cool under pressure, a man who took problems in his stride, but his behaviour did not always reflect his self-image – he often flew into a rage if, for example, he could not find his car keys, or assembling DIY furniture proved too complicated: ‘Why do I behave like that? Why can't I control myself?’
Janet had to get a full-time job ...
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