You are previewing Libraries, Telecentres, Cybercafes and Public Access to ICT.
O'Reilly logo
Libraries, Telecentres, Cybercafes and Public Access to ICT

Book Description

Public venues are vital to information access across the globe, yet few formal studies exist of the complex ways people in developing countries use information technologies in public access places. Libraries, Telecentres, Cybercafes and Public Access to ICT: International Comparisons presents groundbreaking research on the new challenges and opportunities faced by public libraries, community telecentres, and cybercafés that offer public access to computers and other information and communication technologies. Written in plain language, the book presents an in-depth analysis of the spaces that serve underserved populations, bridge “digital divides,” and further social and economic development objectives, including employability. With examples and experiences from around the world, this book sheds light on a surprising and understudied facet of the digital revolution at a time when effective digital inclusion strategies are needed more than ever.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board
  5. Preface
    1. Introduction
    2. Section 1: Comparative Analysis of Public Access to ICT in 25 Countries
    3. Section 2: Public Access ICT in each country
  6. Section 1: The Public Access Landscape around the World
    1. Chapter 1: Libraries, Telecenters and Cybercafés
      1. ABSTRACT
      2. DISTRIBUTION AND LOCATION OF TYPES OF VENUES
      3. ACCESS
      4. CAPACITY
      5. ENVIRONMENT
      6. CONCLUSION
    2. Chapter 2: Who Uses Public Access Venues?
      1. ABSTRACT
      2. GENDER DIFFERENCES
      3. AGE DIFFERENCES
      4. EDUCATION DIFFERENCES
      5. INCOME DIFFERENCES
    3. Chapter 3: Infomediaries and Community Engagement are Key
      1. ABSTRACT
      2. INFOMEDIARIES IN PUBLIC ACCESS VENUES
      3. COMMUNITY ENGAGEMENT IN PUBLIC ACCESS VENUES
      4. CONCLUSION AND IMPLICATIONS
    4. Chapter 4: Perceptions of Trust
      1. ABSTRACT
      2. INTRODUCTION
      3. PERCEPTIONS OF SAFETY
      4. PERCEPTIONS OF RELEVANCE
      5. PERCEPTIONS OF REPUTATION
      6. PERCEPTION OF “COOL”
      7. CONCLUSION
    5. Chapter 5: “Free” Service or “Good” Service
      1. ABSTRACT
      2. Literature Review
      3. Findings and Discussion
      4. Conclusion and Recommendations
    6. Chapter 6: Gender and Public Access ICT
      1. ABSTRACT
      2. Introduction
      3. Individual and Collective Benefits for Women
      4. Barriers to Realizing the Potential of ICT, Especially for Women
      5. Moving Forward: Recommendations
    7. Chapter 7: Challenges for Libraries in the Information Age
      1. ABSTRACT
      2. Introduction
      3. Perceptions Matter
      4. Users Matter
      5. Resources Matter
      6. Conclusions and Recommendations
    8. Chapter 8: How do Public Access Venues Meet Information Needs in Underserved Communities?
      1. ABSTRACT
      2. INTRODUCTION
      3. Production of Locally Relevant Content
      4. CONCLUSION
    9. Chapter 9: Success Factors for Public Access Computing
      1. ABSTRACT
      2. Introduction
      3. Understand and Take Care of Local Needs First
      4. Build Alliances with Other Public Access Venues
      5. Collaborate with Other Media and Community Services
      6. Strengthen Sustainability
      7. Train Users and Infomediaries
      8. Conclusion
    10. Chapter 10: Behind the Scenes
      1. ABSTRACT
      2. Country Selection
      3. Local Research-Teams Selection
      4. Research Design
      5. Key Definitions
      6. Data Collection
      7. Data Validation
      8. Data Analysis
      9. Limitations of the Study
      10. Lessons Learned
  7. Section 2: Public Access in a Nutshell: Experiences from Around the World
    1. Chapter 11: Public Access ICT in Argentina
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. METHODOLOGY
      4. Literature Review
      5. Venue Selection
      6. Inequity Variables
      7. Data Collection
      8. OVERALL COUNTRY ASSESSMENT
      9. ACCESS, CAPACITY, ENVIRONMENT, INEQUITY
      10. VENUE ASSESSMENT
      11. Case Examples
      12. SUCCESS FACTORS AND RECOMMENDATIONS
    2. Chapter 12: Public Access ICT in Brazil
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. CONCLUSION
    3. Chapter 13: Public Access ICT in Costa Rica
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. Case Examples
      7. SUCCESS FACTORS AND RECOMMENDATIONS
      8. CONCLUSION AND RECOMMENDATIONS
    4. Chapter 14: Public Access ICT in Colombia
      1. Executive Summary
      2. INTRODUCTION
      3. CHARACTERISTICS OF LIBRARIES, TELECENTERS, AND CYBERCAFÉS IN COLOMBIA
      4. NOTEWORTHY OUTPUTS ABOUT ACCESS VENUES
      5. CONCLUSION AND RECOMMENDATIONS
      6. Taking Advantage of Opportunities and Facing Challenges
    5. Chapter 15: Public Access ICT in Dominican Republic
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. SUCCESS FACTORS AND RECOMMENDATIONS
      6. CONCLUSION
    6. Chapter 16: Public Access ICT in Ecuador
      1. EXECUTIVE SUMMARY
      2. METHODOLOGY
      3. VENUES SELECTION
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. SUCCESS FACTORS AND RECOMMENDATIONS
    7. Chapter 17: Public Access ICT in Honduras
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. OVERALL COUNTRY ASSESSMENT
      4. ECONOMIC, POLICY, AND REGULATORY ENVIRONMENT
      5. COLLABORATIVE PRACTICES
      6. LEGITIMATE USE
      7. VENUE ASSESSMENT
      8. CASE 1: THE STATE LIBRARY OF MOROCELÍ
      9. CASE 2: THE RIECKEN LIBRARY OF THE YUSCARÁN MUNICIPALITY
      10. CASE 3: THE CYBERCAFÉ AT VALLE DE ANGELES
      11. SUCCESS FACTORS AND RECOMMENDATIONS
    8. Chapter 18: Public Access ICT in Peru
      1. EXECUTIVE SUMMARY
      2. METHODOLOGY
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. Case Example: The Municipal Library of Jesus María
      6. Case Example: The Instituto de Investigación de la Amazonía Peruana
      7. Case Example: The Electronic GIC Cyber Centro
      8. Case Example: The Agrarian Information System Telecenters in Huaral
      9. SUCCESS FACTORS AND RECOMMENDATIONS
    9. Chapter 19: Public Access ICT in Bangladesh
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. Community Libraries
      7. SUCCESS FACTORS AND RECOMMENDATIONS
      8. CONCLUSION
    10. Chapter 20: Public Access ICT in Nepal
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. Case Example: The Sangam Community Library in the Udaypur District
      7. Case Example: The Haldibari Telecenter in the Jhapa District
      8. SUCCESS FACTORS AND RECOMMENDATIONS
      9. CONCLUSION
    11. Chapter 21: Public Access ICT in Philippines
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. SUCCESS FACTORS
      7. RECOMMENDATIONS
      8. CONCLUSION
    12. Chapter 22: Public Access ICT in Malaysia
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION – COUNTRY OVERVIEW
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. SUCCESS FACTORS AND RECOMMENDATIONS
      7. CONCLUSION
    13. Chapter 23: Public Access ICT in Indonesia
      1. Executive Summary
      2. METHODOLOGY
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE AND LANDSCAPE ASSESSMENT
      5. Access, Capacity, and Environment for Venues
      6. SUCCESS FACTORS AND RECOMMENDATIONS
      7. CONCLUSION
    14. Chapter 24: Public Access ICT in Kazakhstan
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. CONCLUSIONS AND RECOMMENDATIONS
    15. Chapter 25: Public Access ICT in Kyrgyzstan
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. SUCCESS FACTORS AND RECOMMENDATIONS
      6. CONCLUSION
    16. Chapter 26: Public Access ICT in Mongolia
      1. EXECUTIVE SUMMARY
      2. INTRODUCTION
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. SUCCESS FACTORS AND RECOMMENDATIONS
      6. SUCCESS FACTORS
    17. Chapter 27: Public Access ICT in Moldova
      1. Executive Summary
      2. Country Overview
      3. Methodology
      4. Access, Capacity, Environment, and the Inequity Environment in the Country
      5. Shifting Media Landscape
      6. Success Factors and Recommendations
      7. Conclusion
    18. Chapter 28: Public Access ICT in Georgia
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
    19. Chapter 29: Public Access ICT in Sri Lanka
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. RESEARCH METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. Public Libraries
      7. Nenasala Centers
      8. Specialized Information Centers
      9. Internet Cafés and EasySeva
      10. SUCCESS FACTORS AND RECOMMENDATIONS
      11. CONCLUSION
    20. Chapter 30: Public Access ICT in South Africa
      1. EXECUTIVE SUMMARY
      2. METHODOLOGY
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. SUCCESS FACTORS AND RECOMMENDATIONS
    21. Chapter 31: Public Access ICT in Namibia
      1. EXECUTIVE SUMMARY
      2. METHODOLOGY
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. SUCCESS FACTORS AND RECOMMENDATIONS
    22. Chapter 32: Public Access ICT in Uganda
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. METHODOLOGY
      4. Data Collection
      5. OVERALL COUNTRY ASSESSMENT
      6. Collaboration
      7. Buzz Factor
      8. Legitimate Use and the Shifting Media Landscape
      9. VENUE ASSESSMENT
      10. Multipurpose Telecenters
      11. Community Libraries
      12. SUCCESS FACTORS AND STRATEGIC RECOMMENDATIONS
      13. Access, Capacity, and Environment Affect Public Access
      14. SUCCESS FACTORS AND RECOMMENDATIONS
      15. ABBREVIATIONS
    23. Chapter 33: Public Access ICT in Algeria
      1. EXECUTIVE SUMMARY
      2. METHODOLOGY
      3. OVERALL COUNTRY ASSESSMENT
      4. VENUE ASSESSMENT
      5. Case Example 1: The National Library of Algeria
      6. Case Example 2: Private and Religious Libraries
      7. Case Example: The Library of Dar Lachachi Mohamed Belhadj in Tlemcen
      8. Cybercafés
      9. Case Example: A Cybercafé in Bordj Menaiel
      10. NGOs
      11. SUCCESS FACTORS AND RECOMMENDATIONS
      12. CONCLUSION
    24. Chapter 34: Public Access ICT in Egypt
      1. EXECUTIVE SUMMARY
      2. Methodology
      3. Overall Country Assessment
      4. Venue Assessment
      5. Success Factors and Recommendations
    25. Chapter 35: Public Access ICT in Turkey
      1. EXECUTIVE SUMMARY
      2. COUNTRY OVERVIEW
      3. METHODOLOGY
      4. OVERALL COUNTRY ASSESSMENT
      5. VENUE ASSESSMENT
      6. SUCCESS FACTORS AND RECOMMENDATIONS
      7. CONCLUSION
  8. Compilation of References
  9. About the Contributors