Levers Of Organization Design: How Managers Use Accountability Systems For Greater Performance And Commitment

8

DESIGNING ORGANIZATIONS FOR PERFORMANCE

NOW THAT YOU have had a chance to review the mechanics of the different design levers, I am finally in a position to present an overarching framework and action principles for designing an organization for enduring performance.

Chapter 7 provided an overview of the design of three organizations to illustrate the levers and spans in action. The focus was to look at design principles at a high level—thirty thousand feet above ground. The goal in this chapter is to pull the analysis down to the level of individual people and business units to test whether different designs are capable of implementing strategy successfully.

Figure 8-1 summarizes the variables discussed so far in this book.

Starting with strategy ...