Index

A

Accountability

absence

culture

development

instilling

shared accountability

shared sense

Acting, usage

Actions

bias

words, congruence

Administrivia, job level

Advertising, impact

Agassi, Andre

A level attitude

Ali, Muhammad

Alignment

belief

CFO plan

consensus, contrast

foolishness

American Idol,

Analysis, paralysis

Apologies, usage

Application development, offshoring

Appreciation, manifestation

Authenticity

B

Bad news, sharing (focus)

Bankruptcy, market leadership (contrast)

Behaviors, modeling

Big head syndrome

Blame

culture

game

B level aptitude

Board of directors

CIO presence

comprehension problem

confidence, creation

connection, creation

engagement

objectives

process

partnering

passion

people, engagement

project funding approval

Boardroom, CIO presence

Bottom-line outcomes, mapping

Brand, identification

Buckingham, Marcus

Budget, management

Business

analytics, usage

conduct, impact

language, speaking

leaders

metrics concern

lessons

messages, deciphering

objectives, support

outcomes, focus

process, impact

understanding

value, identification

Business executive, CIO (relationship)

Business leaders, effectiveness

Business-related topics, discussion

Business strategy

Buy-in, ensuring

C

Capital investment

Captain (of the ship)

Carnegie, Dale

Carrot/stick approach

Carville, James

Cash flow, mastering

Challenges

contribution

embracing

handling

identification

Change

balance, project management discipline (usage)

buy-in, ensuring

company resistance

constancy

discomfort

Get Lessons in IT Transformation: Technology Expert to Business Leader now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.