THE AUTHORS
Rena M. Palloff is owner of Crossroads West, which works with institutions, organizations, and corporations interested in the development of online distance learning and training programs and conducting faculty development training and coaching. In addition, she has consulted extensively in health care, academic settings, and addiction treatment for well over twenty years. Palloff is faculty at Fielding Graduate University in the master's degree program in organizational management and development and in the School of Educational Leadership and Change, where she designed a master's degree in education program focusing on teaching online, integrating technology in the K–12 classroom, and the use of social media in education. She is ...
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