CHAPTER 4
Understanding Barriers to Change
While executives often feel pressure to focus on shorter-term initiatives and priorities, devoting the time and resources to develop people is critically important and benefits the organization for the longer term.—Joe DePinto, CEO, 7-Eleven, Dallas
If there is one constant about human behavior, it is resistance to change. We find this particularly true in business, particularly as we seek to understand the obstacles to the changes represented by implementing the Continuous Integration of Learning and Strategy (CILS) in an organization. Whether it is a multinational conglomerate or a corner store, there ...
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