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CHAPTER 2

An Integration Formula

Workplace learning needs to be woven into the fabric of an organization and not viewed as an after-thought. If done right, it helps the organization retain knowledge and stay ahead of changes impacting our field.—Ian Clark, CEO, Genentech, San Francisco

The Continuous Integration of Learning and Strategy (CILS) is the key to long-term business success. The leadership structure in companies can vary according to their size and complexity. Large and midsized companies are usually organized in a hierarchy that includes officer-level leaders, such as Chief Executive Officers (CEO), Chief Financial Officers (CFO), ...

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