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Learning Path: CompTIA A+ 220-901 and 220-902 Certification

Video Description

Prerequisites
Basic computer knowledge

Overview
More than 50 hours of video training covering all of the objectives in the CompTIA A+ 220-901 and 220-902 exams as well as real-world hardware builds, networking demos, troubleshooting scenarios, and more.

Description
CompTIA A+ 220-901 and 220-902 Certification Learning Path is a unique video product that provides complete coverage of all the CompTIA A+ 220-901 and 220-902 objectives so you can study for and pass the exams The training provided in this Learning Path which includes the CompTIA A+ 220-901 and CompTIA 220-902 Complete Video Courses plus CompTIA A+ Troubleshooting Techniques—provides targeted and concise hands-on training that walks you through a learning path to successfully understand and absorb all key exam concepts. The modules in this course cover every objective in the CompTIA A+ 220-901 and 220-902 exams and can be used as your sole resource for learning the material needed to study for and pass both A+ exams. You can also use this as a supplement to other A+ training. Additional troubleshooting concepts are discussed and analyzed so you can get quick, concise, hands-on, solutions for the real world.

The videos in these courses map to the main objectives of the CompTIA A+ 220-901 and 220-902 certifications. The videos include the author building a computer live on camera so you can see first-hand how to accomplish key tasks. He also includes hands-on configuration labs; laptop, smartphone and device hardware labs; and live-action troubleshooting labs in addition to hands-on networking, OS and UI demos, real-world troubleshooting methods and security concepts and hands-on solutions. With over 50 hours of hands-on demonstrations, live training, animations, and video screencasting, this Learning Path provides all the coverage you need to pass the exams.

This Learning Path includes:
CompTIA A+ 220-901 Complete Video Course
CompTIA A+ 220-901 Complete Video Course is a unique video product that provides a solid understanding of A+ skills. The modules in this course cover every objective in the CompTIA A+ 220-901 exam and can be used as your sole resource for learning the material needed to study for and pass the test. You can also use this as a supplement to other A+ training. There are a total 4 modules that map to the main objectives of the CompTIA A+ 220-901 exam. These modules contain 34 lessons with video totaling over 21 hours of hands-on demonstrations, audio instruction, animations, whiteboard training, and video screencasting. The videos also include the author building a computer live on camera so you can see first-hand how to accomplish this key task. He also includes hands-on configuration labs; laptop, smartphone and device hardware labs; and live-action troubleshooting labs.

CompTIA A+ 220-902 Complete Video Course
The modules in this course cover every objective in the CompTIA A+ 220-902 exam and can be used as your sole resource for learning the material needed to study for and pass the test. You can also use this as a supplement to other A+ training. Five modules map to the main objectives of the CompTIA A+ 220-902 exam. These modules contain 28 lessons with videos totaling more than 19 hours that includes hands-on demonstrations, audio instruction, animations, whiteboard training, and configurations. The videos also include numerous hands-on networking, OS and UI demos, real-world troubleshooting methods, and security concepts with hands-on solutions.

CompTIA A+ Troubleshooting Techniques LiveLessons
CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in. Topics include troubleshooting BIOS-related problems, a RAID Array, Windows System Performance, SOHO Wireless Networks, and more.

About the Instructor
David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.

Skill Level

  • Beginner

What You Will Learn

  • All of the objectives in the CompTIA A+ 220-901 and 220-902 exams
  • Live demos showing how to build a computer, perform networking tasks, configure laptops and mobile devices, and perform troubleshooting tasks
  • Real-world skills

Who Should Take This Course
The target audience for CompTIA A+ 220-901 and 220-902 Certification Learning Path are people looking to pass the CompTIA exams as well as those interested in entering the IT field, current Computer Technicians, Help Desk Technicians, and LAN Support Specialists. The product focuses heavily building a computer, hands-on configurations, mobile and device labs, and real-world troubleshooting. Practice quizzes will help you practice your skills to see if you’re ready for the exam while the exercises and simulations will give you the practice you need to succeed in the real world.

Table of Contents

  1. CompTIA A+ 220-901 and 220-902 by David L. Prowse
    1. Course Introduction 00:02:21
  2. CompTIA A+ 220-901 by David L. Prowse
    1. Introduction 00:03:44
    2. Getting Started 00:04:06
  3. Module 01 Hardware
    1. Module 1 Intro 00:01:35
  4. Lesson 1: Motherboard Components
    1. Learning objectives 00:01:13
    2. 1.1 Form Factors 00:07:16
    3. 1.2 The CPU, RAM, and the Chipset 00:04:09
    4. 1.3 The BIOS and Lithium Battery 00:04:32
    5. 1.4 Expansion Slots 00:04:38
    6. 1.5 The Case and Connections 00:05:37
    7. 1.6 PC Build: The Motherboard 00:08:26
  5. Lesson 2: The CPU
    1. Learning objectives 00:01:35
    2. 2.1 Socket Types 00:06:22
    3. 2.2 CPU Speed 00:02:28
    4. 2.3 CPU Characteristics 00:04:27
    5. 2.4 Cooling 00:10:05
    6. 2.5 PC Build: The CPU 00:18:19
  6. Lesson 3: RAM
    1. Learning objectives 00:00:52
    2. 3.1 Types of RAM 00:06:37
    3. 3.2 Calculating the Data Transfer Rate of RAM 00:03:00
    4. 3.3 RAM Features 00:03:36
    5. 3.4 RAM Compatibility 00:05:15
    6. 3.5 PC Build: RAM 00:05:58
  7. Lesson 4: PC Expansion Cards
    1. Learning objectives 00:00:51
    2. 4.1 Types of Expansion Cards I 00:06:23
    3. 4.2 Types of Expansion Cards II 00:04:46
    4. 4.3 PC Build: Expansion Cards 00:09:45
  8. Lesson 5: Power Supplies
    1. Learning objectives 00:00:50
    2. 5.1 Power Connector Types 00:07:05
    3. 5.2 Power Supply Specifications 00:07:26
    4. 5.3 PC Build: Power 00:12:18
  9. Lesson 6: Storage
    1. Learning objectives 00:02:12
    2. 6.1 Magnetic Hard Drives 00:13:32
    3. 6.2 Solid-State Hard Drives 00:05:24
    4. 6.3 Flash-based Drives 00:08:25
    5. 6.4 Optical Drives 00:09:35
    6. 6.5 Tape Drives 00:05:13
    7. 6.6 RAID Concepts and Hardware 00:15:22
    8. 6.7 PC Build: Storage 00:09:08
  10. Lesson 7: The BIOS
    1. Learning objectives 00:01:15
    2. 7.1 Accessing the BIOS 00:04:21
    3. 7.2 BIOS Component Information 00:06:13
    4. 7.3 BIOS Configurations 00:09:56
    5. 7.4 Diagnotics and Monitoring 00:05:56
    6. 7.5 PC Build: Flashing the BIOS 00:06:50
  11. Lesson 8: PC Connections
    1. Learning objectives 00:01:46
    2. 8.1 Display Connections 00:11:08
    3. 8.2 Audio Connections 00:06:25
    4. 8.3 Device Connections 00:13:03
    5. 8.4 Wireless Connections 00:11:19
    6. 8.5 Adapters and Converters 00:10:08
    7. 8.6 PC Build: Connecting Equipment 00:12:57
  12. Lesson 9: Custom PC Configurations
    1. Learning objectives 00:01:49
    2. 9.1 Design Workstations 00:11:46
    3. 9.2 Gaming PCs 00:06:49
    4. 9.3 HTPCs 00:05:47
    5. 9.4 Home Server PCs 00:02:43
    6. 9.5 Virtualization Workstations 00:08:53
    7. 9.6 Thick Clients Versus Thin Clients 00:02:56
    8. 9.7 Audio/Video Editing Workstations 00:06:41
  13. Lesson 10: Displays
    1. Learning objectives 00:01:36
    2. 10.1 Display Types 00:07:38
    3. 10.2 Refresh Rates and Frame Rates 00:04:34
    4. 10.3 Resolution 00:06:03
    5. 10.4 Color Depth 00:02:54
    6. 10.5 Aspect Ratio 00:03:08
    7. 10.6 Brightness and Contrast 00:02:41
    8. 10.7 Signal Types, and Filters 00:03:52
    9. 10.8 PC Build: The Monitors 00:05:49
  14. Lesson 11: Peripherals
    1. Learning objectives 00:01:00
    2. 11.1 Input Devices 00:08:15
    3. 11.2 Output and Hybrid Devices 00:03:26
    4. 11.3 PC Build: The Input Devices 00:06:24
  15. Lesson 12: Printers
    1. Learning objectives 00:01:15
    2. 12.1 Types of Printers & Maintenance 00:06:58
    3. 12.2 Configuration Settings 00:10:32
    4. 12.3 Device Sharing 00:11:35
    5. 12.4 The Laser Print Process 00:06:48
    6. 12.5 Virtual Printing 00:07:27
    7. 12.6 PC Build: The Printer 00:11:59
  16. Module 02 Networking
    1. Module intro 00:01:31
  17. Lesson 13: Computer Networking Introduction
    1. Learning objectives 00:01:33
    2. 13.1 What is a Computer Network? 00:02:03
    3. 13.2 What are the Reasons for having a Computer Network? 00:02:20
    4. 13.3 Clients versus Servers 00:02:12
    5. 13.4 Network Topologies 00:05:15
    6. 13.5 Network Media 00:02:07
    7. 13.6 Bandwidth and Data Transfer Rate 00:07:29
  18. Lesson 14: Network Architecture Devices
    1. Learning objectives 00:01:17
    2. 14.1 Switches 00:02:06
    3. 14.2 Routers 00:09:51
    4. 14.3 Access Points 00:11:38
    5. 14.4 Firewalls 00:05:44
    6. 14.5 Ethernet-based Devices 00:05:51
    7. 14.6 More Network Devices 00:02:45
  19. Lesson 15: Wired Networks
    1. Learning objectives 00:00:51
    2. 15.1 Coaxial and Fiber Optic Types and Connectors 00:06:52
    3. 15.2 Twisted Pair Cable and Connectors 00:12:41
    4. 15.3 Twisted Pair Cabling and Testing Tools 00:09:28
  20. Lesson 16: Wireless Networks & SOHO Networking
    1. Learning objectives 00:01:26
    2. 16.1 Wireless Standards 00:07:58
    3. 16.2 Encryption Types 00:07:27
    4. 16.3 Wireless Channels 00:06:54
    5. 16.4 NAT and Port Forwarding 00:07:40
    6. 16.5 DHCP 00:06:40
    7. 16.6 DMZ 00:06:50
  21. Lesson 17: Internet Connection Types
    1. Learning objectives 00:01:33
    2. 17.1 Cable Internet, DSL, and Fiber Optic Internet Services 00:16:33
    3. 17.2 Cellular Internet, Mobile Hotspots, and Tethering 00:10:37
    4. 17.3 Dial-up and ISDN 00:11:19
    5. 17.4 Satellite Internet 00:02:56
    6. 17.5 WiMAX and Line of Sight Wireless 00:04:38
  22. Lesson 18: TCP/IP
    1. Learning objectives 00:02:14
    2. 18.1 IPv4 00:12:37
    3. 18.2 IPv6 00:09:06
    4. 18.3 Public versus Private Addresses 00:04:45
    5. 18.4 Static versus Dynamic Addresses 00:05:11
    6. 18.5 Subnet Masks 00:04:04
    7. 18.6 Client IP Settings 00:08:51
  23. Lesson 19: Ports and Protocols
    1. Learning objectives 00:01:30
    2. 19.1 TCP versus UDP 00:08:00
    3. 19.2 DHCP 00:01:46
    4. 19.3 DNS 00:07:00
    5. 19.4 SMB, CIFS, AFP, and SNMP 00:05:18
    6. 19.5 SSH 00:04:09
    7. 19.6 Common TCP/IP Ports 00:07:32
  24. Module 03 Mobile Devices
    1. Module Intro 00:02:08
  25. Lesson 20: Laptop Expansion Options
    1. Learning objectives 00:00:57
    2. 20.1 SODIMMs 00:11:37
    3. 20.2 Ports and Adapters 00:11:55
  26. Lesson 21: Laptop Hardware Replacement
    1. Learning objectives 00:01:30
    2. 21.1 Laptop: Hard Drive Removal and Installation 00:15:46
    3. 21.2 Laptop: Power and Speakers 00:07:50
    4. 21.3 Laptop: Housing and Screen 00:12:00
    5. 21.4 Laptop: Keyboard and Touchpad 00:10:23
    6. 21.5 Laptop: CPU, System Board, and Mini PCIe 00:12:49
  27. Lesson 22: Laptop Displays
    1. Learning objectives 00:00:27
    2. 22.1 Types of Laptop Displays 00:05:45
    3. 22.2 Laptop Components 00:05:33
  28. Lesson 23: Laptop Function Keys and Features
    1. Learning objectives 00:00:53
    2. 23.1 Keyboard and Touchpad Functionality 00:12:16
    3. 23.2 Display Functionality 00:10:16
    4. 23.3 Docking Stations and Port Replicators 00:07:13
    5. 23.4 Laptop Security 00:09:47
  29. Lesson 24: Characteristics of Smart Phones and Tablets
    1. Learning objectives 00:01:26
    2. 24.1 Tablets 00:07:08
    3. 24.2 Smart Phones and Phablets 00:08:47
    4. 24.3 Wearable Technology 00:05:05
    5. 24.4 E-readers, Smart Cameras, and GPS 00:11:54
  30. Lesson 25: Ports and Accessories of Smart Phones and Tablets
    1. Learning objectives 00:00:38
    2. 25.1 USB and Vendor-specific Ports 00:03:21
    3. 25.2 Wireless Connections 00:06:13
    4. 25.3 Mobile Hotspots 00:07:59
    5. 25.4 Memory Upgrades 00:09:09
    6. 25.5 Other Mobile Accessories 00:04:35
  31. Module 04 Troubleshooting
    1. Module Intro 00:02:16
  32. Lesson 26: PC Troubleshooting
    1. Learning objectives 00:01:30
    2. 26.1 Introduction to Troubleshooting 00:10:17
    3. 26.2 Troubleshooting Boot Issues 00:13:58
    4. 26.3 Troubleshooting Other Common Desktop Symptoms 00:12:17
    5. 26.4 Troubleshooting Power Issues 00:04:24
    6. 26.5 Troubleshooting Failure to Boot to Hard Drive 00:02:24
  33. Lesson 27: PC Troubleshooting Tools
    1. Learning objectives 00:00:52
    2. 27.1 Power Supply Tester 00:16:44
    3. 27.2 Multimeter 00:07:26
    4. 27.3 POST Devices 00:07:33
    5. 27.4 Loopback Plugs 00:08:07
    6. 27.5 More PC Tools 00:08:49
  34. Lesson 28: Troubleshooting Hard Drives and RAID Arrays
    1. Learning objectives 00:01:21
    2. 28.1 Hard Drive Issues 00:11:40
    3. 28.2 BSOD 00:08:39
    4. 28.3 RAID Errors 00:06:13
  35. Lesson 29: Hard Drive Troubleshooting Tools
    1. Learning objectives 00:00:58
    2. 29.1 Physical Tools 00:05:15
    3. 29.2 Windows Utilities 00:14:51
    4. 29.3 Third-Party Utilities 00:04:24
  36. Lesson 30: Troubleshooting Video Issues
    1. Learning objectives 00:01:08
    2. 30.1 Video Troubleshooting Part 1 00:14:12
    3. 30.2 Video Troubleshooting Part 2 00:09:37
  37. Lesson 31: Troubleshooting Wired and Wireless Issues
    1. Learning objectives 00:01:12
    2. 31.1 Connectivity Problems 00:09:19
    3. 31.2 APIPA 00:06:31
    4. 31.3 IP Conflicts 00:01:48
    5. 31.4 Slow Transfer Speeds 00:09:39
    6. 31.5 Low RF Signal Problem 00:04:53
    7. 31.6 SSID Not Found Issue 00:05:23
  38. Lesson 32: Network Troubleshooting Tools
    1. Learning objectives 00:00:39
    2. 32.1 Hardware-based Network Troubleshooting Tools 00:05:33
    3. 32.2 Software-based Network Troubleshooting Tools 00:21:54
  39. Lesson 33: Troubleshooting Mobile Devices
    1. Learning objectives 00:00:56
    2. 33.1 Troubleshooting Common Mobile Device Issues Part 1 00:09:53
    3. 33.2 Troubleshooting Common Mobile Device Issues Part 2 00:09:53
    4. 33.3 Troubleshooting Common Mobile Device Issues Part 3 00:09:53
    5. 33.4 Troubleshooting Common Mobile Device Issues Part 4 00:09:53
    6. 33.5 Mobile Device Disassembling Processes 00:04:55
  40. Lesson 34: Troubleshooting Printers
    1. Learning objectives 00:01:51
    2. 34.1 Troubleshooting Common Printer Issues Part 1 00:09:53
    3. 34.2 Troubleshooting Common Printer Issues Part 2 00:04:34
    4. 34.3 Troubleshooting Common Printer Issues Part 3 00:09:53
    5. 34.4 Troubleshooting Common Printer Issues Part 4 00:09:53
    6. 34.5 Printer Troubleshooting Tools 00:09:53
  41. CompTIA A+ 220-901: Summary
    1. Summary 00:01:25
  42. CompTIA A+ 220-902 by David L. Prowse
    1. Introduction 00:04:36
    2. Getting Started 00:04:34
  43. Module 01 Windows Operating Systems
    1. Module 1 Intro 00:02:05
  44. Lesson 1: Windows Features and Requirements
    1. Learning objectives 00:01:09
    2. 1.1 Windows Versions and Features 00:11:47
    3. 1.2 32-bit versus 64-bit 00:03:44
    4. 1.3 Windows Upgrade Paths 00:03:50
  45. Lesson 2: Installing Windows
    1. Learning objectives 00:01:38
    2. 2.1 Boot Methods 00:06:43
    3. 2.2 Types of Installations 00:19:55
    4. 2.3 Partitioning 00:17:35
    5. 2.4 File Systems & Formatting 00:08:24
    6. 2.5 Installation Considerations 00:07:47
    7. 2.6 Hands-on Windows 8 Installation 00:26:26
    8. 2.7 Hands-on Windows 8 Installation (Part II) 00:25:17
  46. Lesson 3: Windows Control Panel Utilities
    1. Learning objectives 00:01:34
    2. 3.1 Internet Options 00:09:36
    3. 3.2 Display Settings 00:07:25
    4. 3.3 Folder Options 00:11:03
    5. 3.4 System Properties 00:12:21
    6. 3.5 Power Options 00:06:43
    7. 3.6 Additional CP Icons 00:10:02
  47. Lesson 4: Windows Features and Tools
    1. Learning objectives 00:01:07
    2. 4.1 Administrative Tools 00:24:13
    3. 4.2 System Configuration Utility 00:08:47
    4. 4.3 Task Manager 00:10:56
    5. 4.4 Disk Management 00:07:32
    6. 4.5 Migration/Upgrade Tools 00:07:39
    7. 4.6 System Utilities 00:14:46
    8. 4.7 System Utilities Part II 00:17:51
  48. Lesson 5: Command Prompt Tools
    1. Learning objectives 00:01:57
    2. 5.1 Command Prompt Basics 00:08:31
    3. 5.2 File-related Commands 00:12:38
    4. 5.3 File-related Commands Part II 00:12:52
    5. 5.4 Disk and File Checking Tools 00:13:56
    6. 5.5 Working with Tasks 00:04:32
    7. 5.6 Policy-based Commands 00:04:06
    8. 5.7 Additional Command-line Tools 00:02:34
  49. Lesson 6: Windows Networking
    1. Learning objectives 00:01:22
    2. 6.1 Types of Windows Networks 00:14:57
    3. 6.2 Networking Connections 00:05:50
    4. 6.3 Alternate IP Address 00:04:00
    5. 6.4 Network Card Properties 00:10:35
    6. 6.5 Sharing and Mapping 00:15:20
    7. 6.6 Remote Control 00:07:54
    8. 6.7 Proxy Settings 00:09:16
    9. 6.8 Firewall Settings 00:05:47
  50. Lesson 7: Preventative Maintenance for Windows
    1. Learning objectives 00:01:09
    2. 7.1 Windows Best Practices 00:11:08
    3. 7.2 Maintenance Tools 00:08:18
  51. Module 02 Other Operating Systems and Technologies
    1. Module 2 Intro 00:02:05
  52. Lesson 8: OS X and Linux
    1. Learning objectives 00:01:52
    2. 8.1 OS X and Linux Best Practices 00:19:58
    3. 8.2 OS X and Linux Tools 00:08:33
    4. 8.3 OS X Features 00:17:28
    5. 8.4 Basic Linux Commands 00:15:39
  53. Lesson 9: Client-side Virtualization
    1. Learning objectives 00:01:28
    2. 9.1 Virtualization Basics 00:16:56
    3. 9.2 Hypervisor 00:07:32
    4. 9.3 Virtualization Programs 00:17:31
  54. Lesson 10: The Cloud
    1. Learning objectives 00:01:39
    2. 10.1 SaaS, IaaS, and PaaS 00:03:12
    3. 10.2 Types of Clouds 00:02:47
    4. 10.3 Cloud Concerns 00:07:29
  55. Lesson 11: Servers and Networked Hosts
    1. Learning objectives 00:01:11
    2. 11.1 Server Roles 00:11:25
    3. 11.2 Internet Appliances 00:07:16
    4. 11.3 Embedded Systems 00:10:32
  56. Lesson 12: Mobile OS Features
    1. Learning objectives 00:00:47
    2. 12.1 Android vs. iOS vs. Windows Basics 00:06:48
    3. 12.2 Technical Comparison of Mobile Devices 00:13:38
  57. Lesson 13: Mobile Device Connectivity
    1. Learning objectives 00:01:01
    2. 13.1 Enabling and Disabling Wireless Technologies 00:05:26
    3. 13.2 Hotspot versus Tethering 00:05:34
    4. 13.3 Bluetooth 00:04:56
    5. 13.4 Configuring E-mail 00:06:18
  58. Lesson 14: Mobile Device Synchronization
    1. Learning objectives 00:00:43
    2. 14.1 Data Synchronization 00:08:19
    3. 14.2 Synchronization Methods 00:10:10
  59. Module 03 Security
    1. Module 3 Intro 00:01:35
  60. Lesson 15: Security Threats and Vulnerabilities
    1. Learning objectives 00:01:19
    2. 15.1 Malware 00:10:20
    3. 15.2 Social Engineering 00:09:01
    4. 15.3 Spoofing & MITM 00:07:37
    5. 15.4 More Computerized Attacks 00:10:26
    6. 15.5 Protecting Systems from Threats 00:13:41
  61. Lesson 16: Common Security Methods
    1. Learning objectives 00:00:47
    2. 16.1 Physical Security 00:11:56
    3. 16.2 Digital Security 00:10:46
    4. 16.3 Conceptual Security 00:03:57
  62. Lesson 17: Windows Security Settings
    1. Learning objectives 00:01:04
    2. 17.1 Users and Groups 00:10:23
    3. 17.2 Shared Files and Folders 00:11:30
    4. 17.3 Permissions 00:16:24
    5. 17.4 Additional Windows Security Features 00:09:06
    6. 17.5 Additional Windows Security Features Part II 00:04:48
    7. 17.6 Bitlocker and EFS 00:13:25
  63. Lesson 18: Workstation Security - Best Practices
    1. Learning objectives 00:01:19
    2. 18.1 Password Best Practices 00:16:33
    3. 18.2 Account Management 00:11:27
    4. 18.3 Best Practices for Encryption, Authentication, and Updates 00:18:13
    5. 18.4 Best Practices in the Case of Loss or Theft 00:05:53
    6. 18.5 BYOD Security Concerns 00:08:32
  64. Lesson 19: Data Disposal and Destruction
    1. Learning objectives 00:00:28
    2. 19.1 Recycling Best Practices 00:06:34
    3. 19.2 Physical Destruction 00:07:59
  65. Lesson 20: SOHO Security
    1. Learning objectives 00:00:51
    2. 20.1 SOHO Wireless Security 00:15:14
    3. 20.2 More SOHO Device Security 00:16:59
  66. Module 04 Software Troubleshooting
    1. Module 4 Intro 00:01:34
  67. Lesson 21: Troubleshooting Operating System Problems
    1. Learning objectives 00:00:57
    2. 21.1 Review of the A+ Troubleshooting Process 00:08:50
    3. 21.2 Troubleshooting Windows Operating System Failures 00:12:09
    4. 21.3 Troubleshooting Windows Operating System Failures Part II 00:09:39
    5. 21.4 Windows Recovery Environment and Boot Options 00:18:53
    6. 21.5 Troubleshooting a Boot Issue 00:09:14
    7. 21.6 Windows Troubleshooting Utilities 00:15:12
    8. 21.7 Windows Troubleshooting Utilities Part II 00:08:48
    9. 21.8 Linux Operating System Failures 00:05:10
  68. Lesson 22: Troubleshooting Security Issues
    1. Learning objectives 00:00:44
    2. 22.1 Common Symptoms and Potential Culprits 00:17:50
    3. 22.2 Tools used to Solve Security Problems 00:12:18
    4. 22.3 Best Practices for Malware Removal 00:03:03
  69. Lesson 23: Troubleshooting Mobile OS Issues
    1. Learning objectives 00:01:08
    2. 23.1 Common Symptoms and Potential Culprits 00:18:33
    3. 23.2 Tools used to Solve Mobile Device Issues 00:09:44
  70. Lesson 24: Troubleshooting Mobile OS Security Problems
    1. Learning objectives 00:00:50
    2. 24.1 Common Symptoms of Mobile OS Security Issues 00:10:39
    3. 24.2 Tools used to Solve Mobile OS Security Problems 00:13:11
  71. Module 05 Operational Procedures
    1. Module 5 Intro 00:01:31
  72. Lesson 25: Safety Procedures
    1. Learning objectives 00:00:47
    2. 25.1 ESD Prevention 00:05:07
    3. 25.2 Equipment Grounding 00:06:38
    4. 25.3 Toxic Waste Handling 00:05:39
    5. 25.4 Personal Safety 00:06:00
  73. Lesson 26: Environmental Concerns
    1. Learning objectives 00:00:56
    2. 26.1 MSDS 00:05:11
    3. 26.2 Environmental Controls, Dust, and Debris 00:06:12
    4. 26.3 Power Concerns 00:04:09
  74. Lesson 27: Incident Response and Prohibited Content
    1. Learning objectives 00:00:48
    2. 27.1 Incident Response 00:08:01
    3. 27.2 Personally Identifiable Information (PII) 00:04:25
  75. Lesson 28: Communication and Professionalism
    1. Learning objectives 00:01:18
    2. 28.1 Communication Techniques 00:05:17
    3. 28.2 Professionalism 00:05:42
  76. CompTIA A+ 220-902: Summary
    1. Summary 00:01:30
  77. CompTIA A+ Troubleshooting Techniques by David L. Prowse
    1. Introduction 00:08:08
  78. Lesson 1. Introducing A+ Troubleshooting
    1. Learning Objectives 00:00:59
    2. 1.1: The CompTIA A+ Troubleshooting Process 00:09:30
    3. 1.2: Troubleshooting a Basic Power-Related Issue 00:18:05
  79. Lesson 2. Troubleshooting BIOS-Related Problems
    1. Learning Objectives 00:01:24
    2. 2.1: Defining the Purpose of the BIOS 00:09:20
    3. 2.2: Troubleshooting the BIOS Boot Order 00:04:47
    4. 2.3: Disabling Unnecessary Devices in the BIOS 00:04:20
    5. 2.4: Resetting and Flashing the BIOS 00:09:44
  80. Lesson 3. Understanding and Troubleshooting a RAID Array
    1. Learning Objectives 00:02:08
    2. 3.1: Understanding RAID Array Types 00:15:29
    3. 3.2: Identifying Common Issues Associated with RAID Arrays 00:09:07
  81. Lesson 4. Troubleshooting and Optimizing Windows System Performance
    1. Learning Objectives 00:01:47
    2. 4.1: Analyzing Windows System Performance 00:16:42
    3. 4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations 00:03:13
    4. 4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance 00:26:32
  82. Lesson 5. Resetting and Recovering Lost Passwords
    1. Learning Objectives 00:02:19
    2. 5.1: Password Basics 00:05:57
    3. 5.2: Using Windows to Reset a Password 00:13:31
    4. 5.3: Using Third-Party Tools to Recover a Password 00:15:29
  83. Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network
    1. Learning Objectives 00:01:45
    2. 6.1: Understanding Wireless Networking Basics 00:15:06
    3. 6.2: Optimizing and Securing a SOHO Wireless Network 00:12:46
    4. 6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies 00:20:29
  84. Lesson 7. Troubleshooting with ipconfig and ping
    1. Learning Objectives 00:02:29
    2. 7.1: Understanding Windows Command Prompt Basics 00:08:02
    3. 7.2: Analyzing a System with ipconfig 00:08:41
    4. 7.3: Modifying Network Settings in the GUI and with netsh 00:18:14
    5. 7.4: Testing a System with ping 00:18:24
  85. Lesson 8. Advanced Troubleshooting with ipconfig
    1. Learning Objectives 00:02:21
    2. 8.1: Analyzing a System with ipconfig 00:03:18
    3. 8.2: Configuring the Network Connection with ipconfig 00:08:24
    4. 8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping 00:12:54
  86. Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt
    1. Learning Objectives 00:02:05
    2. 9.1: Understanding Windows Services 00:07:04
    3. 9.2: Troubleshooting a Windows Service with Services.msc 00:08:20
    4. 9.3: Troubleshooting a Windows Service in the Command Prompt 00:11:34
  87. Lesson 10. Repairing a Windows OS with System Recovery Options
    1. Learning Objectives 00:01:55
    2. 10.1: Using the Windows System Recovery Options Utility 00:05:57
    3. 10.2: Troubleshooting a Boot Issue 00:08:51
    4. 10.3: Troubleshooting a Boot Issue Part II 00:12:36
  88. Lesson 11. Repairing a Video Issue with Safe Mode
    1. Learning Objectives 00:01:06
    2. 11.1: Understanding the Advanced Boot Options in Windows 00:07:24
    3. 11.2: Using Safe Mode to Repair a Video Misconfiguration 00:11:49
  89. Lesson 12. Understanding and Troubleshooting the Sound System
    1. Learning Objectives 00:02:04
    2. 12.1: Understanding Sound in a Windows-Based Computer 00:04:14
    3. 12.2: Troubleshooting Hardware-Related Sound Issues 00:15:12
    4. 12.3: Troubleshooting Software-Related Sound Issues 00:17:12
  90. Lesson 13. Troubleshooting Basic Printer Configuration Problems
    1. Learning Objectives 00:01:52
    2. 13.1: Understanding Printing in Windows 00:05:08
    3. 13.2: Troubleshooting Printer Driver Problems 00:09:30
    4. 13.3: Troubleshooting Printer Configuration Issues 00:21:50
  91. Lesson 14. Repairing Common Laptop Hardware Failures
    1. Learning Objectives 00:01:37
    2. 14.1: Troubleshooting Laptop Power Issues 00:05:59
    3. 14.2: Troubleshooting a Laptop RAM Issue 00:05:07
    4. 14.3: Troubleshooting a Laptop Display Issue 00:08:09
  92. Lesson 15. Troubleshooting and Optimizing an Android-Based Device
    1. Learning Objectives 00:01:49
    2. 15.1: Troubleshooting Common Android Problems 00:11:28
    3. 15.2: Optimizing an Android Device 00:08:18
    4. 15.3: Resetting an Android Device 00:09:49
  93. Lesson 16. Troubleshooting Applications and Processes in Windows
    1. Learning Objectives 00:01:22
    2. 16.1: Disabling Troublesome Applications with msconfig 00:06:42
    3. 16.2: Ending Processes in the GUI and the Command Prompt 00:16:47
  94. Lesson 17. Troubleshooting with the Windows Firewall
    1. Learning Objectives 00:01:50
    2. 17.1: Understanding Firewall Technology 00:08:57
    3. 17.2: Blocking Applications with the Windows Firewall 00:06:44
    4. 17.3: Using the Windows Firewall with Advanced Security 00:18:01
  95. Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions
    1. Learning Objectives 00:01:28
    2. 18.1: Discussing Powerful Exam-Taking Techniques 00:10:33
    3. 18.2: Analyzing Typical A+ 220-802 Questions 00:16:06
    4. 18.3: Analyzing Typical A+ 220-802 Questions Part II 00:12:22
  96. CompTIA A+ Troubleshooting Techniques: Summary
    1. Summary 00:01:32