Learning Organizations

Notes

Chapter 1

1.According to Ernst & Young.

2.Browne (1997), pp. 147–168.

Chapter 2

1.Rebecca Barclay is President, Knowledge Management Associates Inc. [e-mail]

2.Davenport (2005).

3.Reinhardt, Schmidt, Sloep, and Drachsler (2011), pp. 150–174.

4.Mosco and McKercher, pp. vii–xxiv.

5.Congressional Research Service and Civil Service Retirement & Disability Fund. http://data.govloop.com/Government/Age-Distribution-of-Federal-Employees-Number-and-P/k5kr-j98h

6.http://www.integralvisions.com/bsmr.xhtml

Chapter 3

1.Charan (1989).

Chapter 4

1.Garratt (2000).

2.trans. Frederick Goodrich Henke, Intro. James H. Tufts, (1916).

3.Maltoni (2009).

Chapter 5

1.Koulopoulos and Frappaolo (1999).

2.“What the CEO Wants You to Know,” ...