Learning Microsoft Cognitive Services - Third Edition

Creating a knowledge base from frequently asked questions

If no services have been created, we can create one by clicking on the Create a knowledge base tab. This will present us with the following screen, as shown in the following two screenshots:

1. Create a QnA service in Microsoft Azure by clicking the blue button in STEP 1 in the screenshot.
2. Connect the QnA service to the knowledge base.
3. Enter a name for the service.
4. Enter the baseline FAQs to use. This can either be in the form of one or more URLs, or a file containing question-and-answer pairs. For ...