Most content is delivered directly to the student. There are different types, and successful programs will involve more than one type of content, including traditional learning events (Figure A2.1).
The two most common types of e-learning content today are still workbook-style Web pages (Figure A2.2) and virtual classroom sessions.
Off-the-shelf content providers supply generic business and IT skills workbook-style courses. This allows companies to give up customization for lower price.
Custom content is workbook-style material built specifically for a given organization. It can be built externally, internally, or originally designed externally and updated internally. Custom content is also necessary when e-learning is used to support ...