Index
advertisements 135–136, 140, 141
see also marketing
Alexander, Hilary 117
AllSaints window display 181
Anthropologie 101
Apple Store 28–9, 161, 176–177
arcades 190
assistant store manager 39, 84, 210
average transaction value 107, 152
and impulse buys 185
bargains 115, 116–117, 131, 132
Blink (Gladwell) 80
Bookstór 116
Boots UK 155
Boucicaut, A. and M. ...
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