You are previewing Lean UX.

Lean UX

Cover of Lean UX by Jeff Gothelf... Published by O'Reilly Media, Inc.
  1. Dedication
  2. Special Upgrade Offer
  3. Praise for <span xmlns="" xmlns:epub="" xmlns:m="" xmlns:pls="" xmlns:ssml="" xmlns:svg="" class="emphasis"><em>Lean UX</em></span>
  4. Foreword
  5. Preface
    1. What Is Lean UX and How Is It Different?
    2. Who Is Lean UX For?
    3. What’s In It for You?
    4. A Note from Jeff
    5. A Note from Josh
    6. From Jeff and Josh
  6. I. Introduction and Principles
    1. 1. Why Lean UX?
    2. 2. Principles
      1. The Three Foundations of Lean UX
      2. Principles
      3. Wrapping Up: Principles
  7. II. Process
    1. 3. Vision, Framing, and Outcomes
      1. Assumptions
      2. Hypotheses
      3. Outcomes
      4. Personas
      5. Features
      6. Assembling Your Subhypotheses
      7. Conclusion
    2. 4. Collaborative Design
      1. Collaborative Design in Practice
      2. Design Studio
      3. Style Guides
      4. Case Study
      5. Collaborating with Geographically Distributed Teams
      6. Wrapping Up: Collaborative Design
    3. 5. MVPs and Experiments
      1. About MVPs and Experiments
      2. The Focus of an MVP
      3. Creating an MVP
      4. What Should Go Into My Prototype?
      5. Putting It All Together: Using a Prototype MVP
      6. Types of Non-Prototype MVPs
      7. Hybrids and Creativity
      8. Conclusion
    4. 6. Feedback and Research
      1. Continuous and Collaborative
      2. Case Study: Three Users Every Thursday at Meetup
      3. Monitoring Techniques for Continuous, Collaborative Discovery
      4. Conclusion
  8. III. Making It Work
    1. 7. Integrating Lean UX and Agile
      1. Some Definitions
      2. Beyond Staggered Sprints
      3. Building Lean UX into the Rhythm of Scrum
      4. Participation
      5. Design Is a Team Sport: Knowsy Case Study
      6. Beyond the Scrum Team
      7. Conclusion
    2. 8. Making Organizational Shifts
      1. SHIFT: Outcomes
      2. SHIFT: Roles
      3. SHIFT: New Skills for UX Designers
      4. SHIFT: Cross-Functional Teams
      5. SHIFT: Small Teams
      6. SHIFT: Workspace
      7. SHIFT: No More Heroes
      8. No More BDUF, Baby
      9. SHIFT: Speed First, Aesthetics Second
      10. SHIFT: Value Problem Solving
      11. Shift: UX Debt
      12. SHIFT: Agencies Are in the Deliverables Business
      13. SHIFT: Working with Third-Party Vendors
      14. SHIFT: Documentation Standards
      15. SHIFT: Be Realistic about Your Environment
      16. SHIFT: Managing Up and Out
      17. A Last Word
      18. Conclusion
  9. A.  
  10. Index
  11. About the Author
  12. Special Upgrade Offer
  13. Copyright

Chapter 2. Principles

At the heart of Lean UX, you’ll find a core set of principles. These principles cover process, collaboration, management, and more. Teams guided by all these principles will get the most out of the Lean UX approach. Start with these principles to get your teams pointed in the right direction, and keep them in mind as you start to implement the Lean UX processes I describe later in this book. You will inevitably have to adjust the Lean UX processes to fit them into your organization, and the principles explained in this chapter will provide guidance to you for that work.

Ultimately, if you’re able to put these principles to work, you’ll find that you will change your organization’s culture. Some will have more impact than others and will be more difficult to push through. Others will be easier to act on. Regardless, each principle detailed here will help you build a product design organization that is more collaborative, more cross-functional, and a more useful fit for today’s reality.

The Three Foundations of Lean UX

Lean UX stands on three foundations. The first foundation is design thinking.

Tim Brown, CEO and president of legendary design firm IDEO, described design thinking as “innovation powered observation of what people want and need in their lives and what they like or dislike about the way particular products are made, packaged, marketed, sold, and supported...[It’s] a discipline that uses the designer’s sensibility and methods to match people’s ...

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