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Lean Six Sigma and Statistical Tools for Engineers and Engineering Managers by Xuru Ding, Wei Zhan

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CHAPTER 4

Lean Six Sigma Tools

While Chapter 3 introduced a number of tools which can be used in the DMAIC process of Lean Six Sigma, this chapter will discuss the usage of more generic tools not specifically for Lean Six Sigma projects. They are grouped according to where they can be applied in the DMAIC process; however, some tools can be used in more than one phase, thus making it impossible to follow this rule strictly. The reader may find it helpful to refer to Chapter 3 for their applications in Lean Six Sigma projects.

4.1 SWOT, Affinity Diagram, SIPOC, VOC, CTQ

4.1.1 SWOT Analysis

One can conduct a Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis to evaluate the challenges and opportunities faced in a project or by an ...

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