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Lean Six Sigma Logistics: Strategic Development to Operational Success by Robert Martichenko, Thomas Goldsby

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THE WASTE OFKNOWLEDGE

LOGISTICS AND KNOWLEDGE

Knowledge is perhaps the least recognized and least understood resource in the management and success of any business. It cannot be seen, touched, or easily quantified, but is very much a resource. Knowledge is possibly the resource that is most often wasted in an organization. In the functions most commonly associated with business strategy, such as research and development, engineering, marketing, and finance, knowledge is at the very core of their existence — knowing what customers will buy, knowing how to build those products, knowing how to make customers aware of the offering. The operational ...

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