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Lean Six Sigma Logistics: Strategic Development to Operational Success by Robert Martichenko, Thomas Goldsby

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THE WASTE OF TIME

LOGISTICS AND TIME WASTES

Of all of the resources found in life and in logistics, none is more important than time. As in the adage, it is the only resource you can never reclaim. Time is also among the most important metrics found in logistics. We measure ourselves against order lead times and whether deliveries are ultimately “on time.” Both aspects can support competitive advantage when provided on a faster, more reliable basis than competitors.

To understand how time can be wasted in logistics, we must examine the order cycle — the time that elapses from order transmission to order delivery. The five distinct steps ...

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