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Lean Six Sigma Service Excellence by Gerald Taylor

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7 THE SIX SIGMA PROJECT TEAM

THE SIX SIGMAPROJECT TEAM

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This chapter is devoted to the vital antecedent of a successful Six Sigma program—the Six Sigma project team. Chartered by management to solve specific problems or implement improvements in company operations, Six Sigma project teams serve as the basic building blocks of a Six Sigma effort. The Six Sigma project team is the essential ingredient for an organization to eliminate those barriers to optimum productivity. A project team is comprised of a ...

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