O'Reilly logo

Lean Six Sigma Service Excellence by Gerald Taylor

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

]>

6 PERFORMANCE METRICS AND DASHBOARDS: BUILDING YOUR PERFORMANCE MEASUREMENT SYSTEM

PERFORMANCE METRICSAND DASHBOARDS:BUILDING YOURPERFORMANCEMEASUREMENT SYSTEM

line

If winning isn’t everything, why do they keep score?

—Vince Lombardi, Head Coach

Seven-Time World-Champion

Green Bay Packers

In Chapter 1, we discussed the value that productivity and quality improvement can bring to a company. It was argued that mastering quality and productivity can create a distinctive competence for a company that will empower it to develop a competitive ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required