Part V
Deploying Lean Six Sigma
In this part . . .
Lean Six Sigma provides a comprehensive collection of tools and techniques and in this part we look at how to deploy the overall approach to ‘make it happen’ successfully in an organisation. Essentially this comes down to three basic essentials – doing the right work; doing the work right; and creating the right environment.
We start by looking at the key role that leadership plays in creating the right environment. Chapter 14 examines how selecting projects is essential to ‘doing the right work’. Chapter 15 expands on the subject of engaging people in the approach – the ‘soft’ stuff, which in our experience many organisations discover is the really hard stuff.