Part I
Lean Six Sigma Basics
In this part . . .
Here you meet the basics, as we provide an overview of what Lean Thinking and Six Sigma mean, as well as some observations about what they don’t mean!
This part highlights the synergy created by merging the two disciplines into Lean Six Sigma and provides an overview of the key principles underpinning the approach.
We explain exactly what a ‘sigma’ is and introduce the commonly used process improvement method known as DMAIC – Define, Measure, Analyse, Improve, and Control. We also make brief reference to Design for Six Sigma, though this is covered later on in Chapter 12.
