Part IV
Improving the Processes
© John Morgan and Martin Brenig-Jones
In this part …
Comprehend a variety of tools and techniques to help you identify and reduce waste in your existing processes, enabling you to improve the time it takes to do things.
Get the lowdown on value-added and non-value-added, and look at the importance of recognising and tackling bottlenecks in your processes.
Improve process flow with a number of concepts, including ‘pull not push’ and the power or prevention.
Examine how to design new processes so that they deliver Six Sigma performance from day one with the House of Quality (Quality Function Deployment).
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