Lean Six Sigma Business Transformation For Dummies

Chapter 11

Creating the Right Culture

In This Chapter

Understanding your organisation’s culture

Working through the cultural transformation process

Getting stakeholders on board

Creating a vision of the desired company culture

Developing leaders’ and employees’ skills

In order to achieve a Lean Six Sigma business transformation, you need to think about how the organisational culture should change for the new ways of working to be sustained. This chapter provides a pragmatic approach to planning a cultural change that will enable the business transformation to be both successful and sustained.

Culture, What Culture?

Every organisation has a unique culture, which will have developed over time. Culture can be simply described as the way people normally do things in an organisation and what they do when no one is around to tell them what to do. Employees and executives often take for granted the culture of their organisation, because they see and work with it every day. Individuals find ...