O'Reilly logo

Lean Six Sigma for Hospitals by Jay Arthur

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 7Excel Power Tools for Lean Six Sigma

While Lean doesn’t require many tools other than a pad of Post-it Notes, Six Sigma thrives on charts, graphs, and diagrams of performance data. To succeed at Six Sigma, you’ll need a set of power tools.

When I learned quality improvement back in 1989, I had to draw all the Six Sigma charts by hand. I spent five days in a control chart class calculating all the formulas using a handheld calculator and drawing the various charts. Most of my fellow students and I struggled to calculate the formulas correctly. At the end of the course, the class spent only two hours on what the charts were telling us. I knew there was no way I was going to get phone company personnel to draw control charts by hand, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required