Bibliography

Automotive Industry Action Group (AIAG). Statistical Process Control—SPC, 2nd ed. Detroit: AIAG, 2005.

AIAG. Measurement Systems Analysis—MSA, 3rd ed. Detroit: AIAG, 2005.

Adrian, Nicole. “A Gold Medal Solution,” Quality Progress, March 2008, pp. 45–50.

Arthur, Jay. How to Motivate Everyone, Denver: LifeStar, 2002.

Arthur, Jay. Six Sigma Simplified. Denver: LifeStar, 2004.

Arthur, Jay. Lean Six Sigma Demystified. New York: McGraw-Hill, 2007.

Artis, Spencer E. “Six Sigma Kick-Starts Starwood,” BusinessWeek Online, August 31, 2007.

Auge, Karen. “Thinking Like Factory Helps Heal Hospital’s Bottom Line,” Denver Post, July 28, 2010.

Bala, S. “Lean Triage for Hospital ERs,” Quality Digest, March 2009, pp. 22–24.

Barker, Joel. Future ...

Get Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.